For most of its existence, CEDIA Expo has been all about the shiny boxes: the amazing AV, control interfaces, and innovation that dominate the show floor. But this year, more than any other, the conversations went deeper. Beyond the latest products and technologies, what really generated buzz was the business of systems integration, particularly the many facets of service.
In the home technology integration business, product reliability and support are critical to long-term success. At DAISY, product support is more than a reactive function — it’s a strategic initiative designed to enhance vendor relationships, boost margins for franchise branches, and improve outcomes for both clients and technicians.
In the home technology integration business, the quality of ongoing client support can be the difference between one-time projects and lifelong customer relationships. At DAISY, client support isn’t just a service—it’s a strategic advantage, tightly integrated with our proprietary Bloom Technology Stack to deliver fast, consistent, and intelligent assistance at every step of the client journey.
The Bloom Technology Stack, developed by Daisy, is a fully integrated, cloud-based enterprise platform purpose-built for the home technology integration industry. Spanning the entire customer lifecycle—from lead generation to project delivery and real-time financial reporting.
