Even as Daisy, we will continue to provide the high level of service you expect and anticipate - hopefully exceeding your expectations as a fully transitioned Daisy branch.
The same Brilliant AV team is here for you with a growing team of skilled professionals. We are excited to improve and enhance the service you receive with even better attention to detail that has made Brilliant AV such a respected name.
We are working with Daisy to build a more comprehensive and exceptional client experience.
From optimal custom-curated product solutions to a 24/7/365 call center to a proactive Smart Home monitoring program, we are adding features to our business to continue serving as your personal tech advisory.
Brilliant AV is joining forces with Daisy. This partnership allows us to extend our reach and capabilities in the industry, delivering even more exceptional service you've come to expect from us.
Absolutely not. Business operations will continue as usual with no disruptions to the services you are currently enjoying. Rest assured, the same dedicated team will continue to support your technology needs.
No, the management and ownership remain the same. This partnership is designed to enhance our service offerings without changing the fundamental leadership that guides our business.
No, your current points of contact at Brilliant AV will remain available to you. We are committed to maintaining our strong relationship with you.
We currently do not anticipate changes to the pricing of our services as a result of this partnership. We will continue to communicate openly with you regarding any future changes.
Yes, scheduling services remain unchanged. You can continue to book appointments and services as you always have, via the website, over the phone, texting, or through email. In the future, we will join both websites:
BrilliantAV.com and daisyco.com/OrangeCountyCA
Any ongoing projects will continue as planned. The Daisy partnership enhances our capabilities but does not alter our commitment to current projects or agreements.
Your maintenance program will currently remain intact with the same terms and benefits. This partnership will enhance the support and services we provide, further ensuring the longevity and reliability of your technology
solutions.
As we integrate Daisy’s expertise and resources, you can look forward to an expanded portfolio of cutting-edge technology solutions and innovative services tailored to enhance your home and office environments.
We value your privacy and will manage your data with the utmost care and confidentiality. The sharing of data will be strictly governed by current privacy policies and only be used to enhance your service experience.
We welcome any questions or concerns you have about our new collaboration. Please contact our client service team at info@daisyco.com, or you can reach out to me, Matt Walin, branch owner of Daisy Orange County at matt@daisyco.com.
